Is my property suitable for a solar power system?

The optimal angles for solar panels depend on your property’s location, as well as the size and orientation of your roof. Generally, a north-facing roof will be more exposed to sunlight. East and west facing roofs are, while slightly less efficient, are still viable. Nationwide Solar Solutions utilizes high-resolution aerial maps and can confirm your house’s eligibility for solar panels when you call in for a quote.

When will I see credits on my electricity bill?

Credits will appear on your electricity bill after (approx time eg 6-8 weeks) the installation is completed. Specific details about your credits such as the itemisation of the amount of electricity your system has exported during the billing period will differ with each electricity provider.

What type of warranty is available with my system?

Most of our products carry a 10-year manufacturer warranty excluding solar panels which have a 25-year manufacturer warranty. Nationwide Solar Solutions also offers complete Support Plus Protection in the unlikely event that the manufacturer of your product dissolves.

Are there any government rebates/incentives available?

The Australian Government has a Renewable Energy Target that offers financial incentives for both residential and commercial participants. The Small-scale Renewable Energy Scheme provides an upfront discount for you to purchase a solar system for your home or business.

What happens during a blackout?

Most of our solar systems are connected to the utility grid, which means the solar panels only work when there is electricity. Nationwide Solar Systems do offer a solution – an EPS blackout protection system that will switch your power to run from your battery pack.

What happens to my solar during cloudy days or at night?

If you have opted to include a battery bank , your solar system will draw from the battery. Otherwise, your solar system can go into standby mode and your power will then be drawn from the electrical grid. It is also possible for your system to simultaneously generate electricity from your panels and import from the utility grid when the weather is overcast.

Do I have to clean or maintain the panels?

Solar panels don’t usually need much maintenance to keep running efficiently, and the occasional rain shower will prove the panels to be essentially self-cleaning. However, if your panel tilt is minimal, dust and substances such as bird droppings can build up over time, which then impacts the amount of electricity generated by your system. If this is the case with your solar panels, it would be best to contact a professional solar cleaning and maintenance service.

If my energy requirements increase, can I upgrade my system?

Definitely! Contact us to discuss your options.

What if I have a flat roof?

We can install solar panels using tilt framing at the ideal angle and orientation to maximize the amount of electricity generated from your property’s location.

When will my system be installed?

Once the (x%) deposit is received, your application will go through a solar approval process, which will take up to six weeks and is a (legal requirement), we will begin the application process. The first step is the Solar Approval, this will give us permission from your local electricity provider to connect your system to the utility grid. This approval can take up to 6 weeks to process and it is necessary for the installation to begin. The physical installation can take place when you are available to receive the system components and meet the installer.

How and when do I pay for my system?

We offer a Range of payment solutions including low to Low to no interest, government subsidised loans. Financing options require minimum 50% deposit to begin the installation process.

Will I need a new meter?

Solar systems require an interval or ‘smart’ meter that records the energy you export to the electrical grid, as well as what you import from the grid. If you still have a traditional accumulation meter (with the spinning disk) you may need to have a new meter installed.

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